Fresh Promise

1. Unboxing video required: we accept a claim only with one continuous video recorded while opening the sealed box, showing the PedaGhar seal intact.

2. Report within 6 hours of delivery, on WhatsApp only (+91 89368 77702 via the WhatsApp button).

3. Replacement, not cash: we send a fresh box in the next batch or give credit for your next order. Refunds to your original payment method apply only if we cancel your order.

4. Not covered: wrong or incomplete address, parcel not collected, change of mind, or claims after the eat-by date.

5. Every box ships with a tamper-proof seal and is photographed before dispatch.

This policy does not affect your rights under Indian consumer law.